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Established in 1992
Serving Pierce, King and Thurston Counties
Testimonials
What Our Clients Are Saying:
I engaged VISTA Property Management and Ms. Shannon Tingle to manage our condominium in Lakeland, Auburn, Washington in July. Shannon responded quickly to my request for meeting with her, and I was very impressed with the excellent information she provided about her company and how both she and her staff would manage our property. She carefully reviewed the process and services VISTA would provide, along with the costs and timeline. Within days after agreeing to contract VISTA Shannon had the property posting online and interested parties were beginning to call. Soon after that the property was rented and all details were worked out in a careful and timely way and our new tenants are now in their new home. The hard copy information and website VISTA uses are very clear, informative and detailed, and make it very easy to understand their services, both for the owner and potential tenants.
Shannon was diligent, thoughtful and professional in setting up the account with VISTA and in obtaining perfect tenants for our home in Lakeland. They are happy and so are we. I strongly recommend VISTA's services to anyone looking for property management services, and commend Ms. Shannon Tingle for being the perfect provider for VISTA!
Happy Owner in Lakeland
- My wife and I have used Vista for around 7 years now to manage our Condo rental in Milton. Kathy Chow has managed our unit for the past few years and has always been very responsive with any questions we have had. We have always had good experiences with Vista.- Brian Conuel. 5/26/2020
- Kelly has gone above an beyond to help us. He is 100%% responsive and quick to help us solve problems. I would highly recommend the company as long as Kelly is part of the team!- Billie Smith. 5/8/2020
- I am an owner of a condo unit in Puyallup. VISTA Community took over our property management recently and have had a LOT of mess to help sort out and clean up from our previous property management company. VISTA (and Kelly Burningham in particular!) have gone above and beyond dealing with getting us set up with new landscaping, handyman services, fixing very messy former accounting, guiding our newly installed HOA board through a plethora of issues. VISTA (and Kelly!) have been extremely transparent and communicative. VISTA (and Kelly!) have also gone above and beyond to help my husband and I through a messy sales transaction (we’re pending, so fingers crossed we can get to closing in one piece). While we are hoping to sell our condo and never have to deal with another HOA for as long as we live, we are extremely grateful to VISTA (and Kelly!) for swooping in and saving us. We fully expect the new owners to be very pleased with this new property management company (and also save money on dues with the way they are now managing our complex).- Jacqueline Rodman. 5/5/2020
- All interactions we have had with Vista Property Management have been great! They are quick to respond and happy to help! I look forward to continuing to work with them!- Erin San Nicolas. 4/6/2020
- I've been here for 5 years. Management (Lori)keeps up on the property so it always looks nice. Maintenance (Bud) prompt on fixing any issues very friendly and professional when coming into my home. Girls in the office are always friendly and helpful Thanks for making this a great place to live.- Cece Killian. 3/17/2020
- I have lived here in MPP for four years we move out of the state unfortunately but now I’m back and is so great to see that the same manager Lori is here I felt great to see her because with her in charge everything is kept clean and organized it was also great to meet the maintenance Bud great guy very knowledgeable and fast response to any issues in the units the office staff great and very professional! If you are looking for a place to live comfortable and peaceful contact Vista Property Management!- juan amezcua. 3/17/2020
- Kathy Chow has done a fabulous job managing my rentals in Fife. She keeps me informed and has good recommendations for making sure it is rented quickly and to the best tenants. I appreciate the 6 month updates on each property, including photos. Cory Brown is the maintenance person at Vista. I have been especially happy with his ability to hone in on a problem and address it immediately. I have been informed about progress every step of the way. I have been with Vista for several years now and the service has definitely improved with the addition of Kathy and Cory to the staff. Thank you!!!- becky graybill. 2/26/2020
- We recently had the privilege of working with Vista Property Management on a tree project in their community. From the initial contact with Joshua Knight to the completion of the project, the experience was flawless. Their communication was clear, professional, timely and friendly! That being said, we look forward to working with them again in the future!!! Thank you! Sky High Tree Removal- Joshua Wilke. 1/28/2020
- I really appreciate Vista PM and especially my manager, Kathy Chow, for their exceptional service. Shortly after their taking over the management from the previous PM company, Kathy Chow and Vista personel has turned my property around quickly from its lowest point to a fully occupied premise and the result speaks for itself. This must be the team effort with the key player, Kathy, who is very attentive and professional. Kathy nails down every little problems to make sure nothing is missed and keeps track of them well. Kathy works tirelessly to look after everyone interests. She always comes up with a workable solution to any situation. My appreciation also go to other staffs, Taylor and Cory, who are so listening and helpful and to Merritt who is behind the success of the Vista team. Thank you so much to you all and my best wishes to your continuing success in the future.- T Duong. 1/14/2020
- Lori is an awesome Manager. We felt right at home and the place and neighborhood is just wonderful. The property Manager made sure we had everything in order to live comfortable in our new home. Lovely lady and we love our location.- Mele Tuitasi. 1/3/2020
- Just wanted to say that Jenny Ross at Vista Property Management is awesome! She is always on top of anything that needs to be handled and so easy to work with. She is so pleasant and fun as well as excellent at her job. Thank you Jenny!- Mary Schofieldoll. 1/1/2020
- Great staff!- Marisa Bonner. 1/1/2020
- Wonderful service from the onsite manager Lori. She is such a splendid person!- Brianna Cunningham. 1/1/2020
- Kelly at Vista is awesome to work with. He is helpful, understanding, and knows his job very well. I know anytime I ask him a question or to send me a document, he wastes no time in getting back to me. Would highly recommend him if you need a property manager.- Danika Schmidt. 1/1/2020
- Lived on the property for years, Great place to live, Always kept cleaned, The on sight manager is great she is always making sure the property is looking good , rain or shine she is always out there doing her job! The office staff is great always friendly and always willing to help and answer any questions I have or any problems that come up! Would highly recommend this place to anyone who is looking for a rental 💜- Kenan Duncan. 0/31/2020
- Lori waz very welcoming and nice. 😊- samoan pops. 0/31/2020
- I have worked with most of the people at Vista and have had zero complaints. Jenny first brought me in and i have worked with the most. I have also had the opportunity to work with Kelly, Joshua, Juan, Taylor, Patrice and of course Merritt who seems to keep the office always in high spirits. I would highly recommend working for and with Vista Property Management.- Robert L. 0/31/2020
- Kathy Chow with Vista Property Management is really attentive and listens well. I am very fortunate to have a property manager that does their job well! If you are a potential tenant or potential property owner, Kathy chow and Vista Property Management should be your first choice!- Paul Hutchins. 0/31/2020
- Taylor does a great job taking care of our rental house. We never have to worry about anything!- Jessica Hoover. 0/30/2020
- Vista property management has been the goto firm for my properties. The staff is very professional, knowledgeable and experts in the Auburn/Kent area market. Taylor especially has exceeded expectations time and again.- Corey Rosemond. 0/30/2020
- Kathy was a pleasure to work with during the rental process. I completed the entire process from afar and she made it a breeze. I would highly recommend Vista!- Stacy Barbera. 0/30/2020
- Taylor is the best she made the move so easy. I'm vista properties management- commander gary. 0/28/2020
- I have worked with Kelly Burningham when I was on an HOA board, Kelly was always very helpful! He always answered the phone or gave me a call right back, he answered my emails very quickly and was very helpful in resolving problems. I highly recommend Kelly Burningham at Vista Property Management.- Pam Brechwald. 0/15/2020
- Kathy chow was the property manager who help me answer all my questions, I am new in this country and area, I really love living at this property! Amazing on-site manager and amazing matinance people. Always here when we are in need.- Juan Trochez. 11/30/2019
- Great staff, very easy to work with even with the few hiccups that happen! When move out time came the deposit came back shortly after.- moses bishop. 7/13/2019
- I have been with the Vista Property Management team for over 7 years. My Wife and I purchased a Townhouse in the Tacoma area and because I was Active Military and had to move, Vista took over Managing our property. We could not have been more impressed with Vista's professionalism and commitment in ensuring that tenants and homeowners are treated equally and with the upmost respect. My wife and I decided to sell a few months ago and of course we picked Vista to sell our property. I worked with George and Bill from Vista. I can honestly say that I thought that selling our property from a different state was going to be extremely frustration and difficult, I was wrong. George and Bill are outstanding on both sides, buyers and sellers. We would highly recommend Vista Property Management team for everyone. For all Active and fellow Veterans.....Thank you for your service .....and your welcome for introducing you to the best Property Management Team in Washington State.- Eric Krosky. 6/1/2019
- From a homeowner's perspective Taylor Olson is very detail oriented and professional. she has great follow up and communicates well. I thought she owned the company.......:)- Ben Hull. 5/19/2019
- I am a recent renter of Vista. Taylor and Patricia were very helpful in helping me find a place at the last minute. There were some issues but they were quickly resolved. I feel that these folks truly care about their tenants. The maintaince folks are also very nice and quick to fix any problems. I'm in love with my new home. Thank you so much.- Enjouli Steward. 5/19/2019
- Taylor Olson has been one of the best property managers in the business that I have had the privilege dealing with. She is very helpful and very detailed oriented. She answered all our questions and explained the rental process in detail. She is extremely customer focused and was quick to respond to our numerous questions that we had. She made our quick move easy and kept us informed along the way during our approval process. I highly recommend her and her agency for your rental needs.- Thomas Scranton. 4/24/2019
- Patrice worked with us with our not so conventional move in needs as far as getting us approved and in from out of state. She's been super helpful when we had some maintenance issues, and the repair guy has been out 2x, both same day, I believe. We hope to be in our home with Vista until we buy a house. :)- Alyssa Carey. 4/15/2019
- Jenny and Josh are the best! Couldn't, wouldn't run the Board without their tremendous support. Thanks for all you both do to make our community Great!- Michael F. 3/19/2019
- Taylor Olson is the best! She has an impressive wealth of knowledge, she is very responsive and incredibly patient. I would recommend Vista property management based on her alone.- Josh Smith. 2/8/2019
- We just moved into a townhouse and was very pleased with Kathy. She took the time to walk through the townhouse with us. As she was walking through, she made sure we wrote down everything that wasn't up to standards. I really appreciated her doing this and I felt like we had someone who was on our side; as well as wanted the best for us. Thank you Kathy! You are the best!- LaFonda White. 1/19/2019
- Kathy Chow was great to work with at signing our lease and with moving in. There was a little hiccup with advertising price at first because of high demand, (which was understandable) for the unit we were looking to move into, but she worked it out and we got to move in at price we originally saw the listing for. She was thorough with our walk through making sure we marked everything that might be a risk of charge if we moved out and explained everything with great detail. She was easy to reach if we had questions and followed up with us after move in if we liked the place. She is very professional and easy to work with. I wish she had stayed our property manager but you can’t always have what you want. With great appreciation Ernest, Malia and Zephaniah Tiauli- Ernest Tiauli. 0/5/2019
- I am very pleased with Vista Management for providing me an exceptional managing service on my property. Merritt, the company owner, and Kathy, my property manager, and other staff members have resolved issues related to my property as I have requested. Furthermore, Vista PM gives me a peace-of-mind with the semi-annual walkthrough inspection which would help us in preventive measurement and/or planning to stop any problems from getting worse if it could occur any time to my property.- M Duong. 11/7/2018
- Working with George was a great experience. He worked very quickly in getting me into my new home. I would recommend anyone to use Vista Property Management when looking for a new home. As for the home goes, upon my walk-thru, the home was very clean, fresh paint, and cleaned carpets. The home was very presentable. The rest of the staff that I worked with are very professional and cares a great deal for their rentals.- Paul Fleetwood. 10/28/2018
- I’ve worked with this company since 2014 when I started to rent my house out after a PCS. Very honest folks and kept me informed every step of the way with my tenants. When I decided to sell, George and Bill worked with me from the other side of the country and made sure I got the best deal I could get! We just closed today and I couldn’t be happier with the professionalism and honesty everyone at Vista has. Thank you all so much!- Zachary Winburn. 10/14/2018
- Taylor Taylor Taylor! She is best out of best!I worked with Taylor from Vista for leasing my property and she did amazing job of communication with me and potential tenants and keep me informed through out the process and got property leased out in less than 2 weeks. Definitely - i highly recommend her for property management needs to get in touch with her.- Manav Kesar. 9/22/2018
- Love living at this property! Amazing on-site manager and amazing matinance people. Always here when we are in need. Gorge helped moved us in super fast and made sure everything was to our expectations. Taylor is always on top of things when we request something to be fixed. This is a wonderful amazing family friendly place to raise your family. Neighbors are super friendly! I would highly recommend if your looking to rent, rent with Vista property's.- Jaymi Shaw. 8/30/2018
- Moved in, Georgia was great to work with. House was very clean. The property's always look nice. Would highly recommend to friends & family to rent at vista. The on site manager is super friendly, and always willing to help!- Kelli Shaw. 8/29/2018
- Just had to leave a review for Patrice Joe. She has been a lifeline for my family. She has help in so many ways. Very professional, pleasant and to the point. So glad to do business with you.- Cathy B. 8/18/2018
- Excellent attentive and very prompt in addressing tenants’ needs and concerns- hari prasad pathi. 7/29/2018
- George was a great partner to work with during my land sale. He kept me in the loop, was knowledgeable, and made what I expected to be a stressful situation easy. Thanks, George!- Nita Sporseen. 6/11/2018
- I am a property owner and have had Vista management taking care of my properties, I was introduced to George, and want to thank him for doing an outstanding job!- Jon Nordquist. 6/9/2018
- Jenny Ross is continuously going above and beyond to better our community. I’m so glad to have her as my HOA manager!!- Cierra From tacobell. 6/6/2018
- Best management company in Pierce county. Jenny Ross is the best Community Manager takes her work seriously, very responsiveness, energietic and has turned around several HOAs.- ol skools N tools. 6/6/2018
- The employees here are what makes them best in the business!- Joshua Knight. 6/6/2018
- I'd like to start out with the good. Where. I first called and I spoke with Queen she was very nice answered all my questions. Even though I had alot of questions she didn't get upset with me or anything. After our conversation I called back to ask a few more questions and this loud and obnoxiously aggressive man answered the phone. He kept calling me dude and bro! Which is VERY unprofessional. Vista how do you have that boy on your payroll. Team Queen!- James Wick. 6/6/2018
- Finding the right property management agency is not easy, believe me I know! When coming across Vista property management I was pleasantly surprised by the professionalism and seriousness they took when handling my properties. I had the opportunity to work with Mr. Sampson to say the least this gentleman truly went above and beyond the call of duty to accommodate all of my concerns and questions. George was always just a phone call away to help me through the process. Vista has a very user friendly software that allows owners to check in on the status of their property and income from there investments. After having the pleasure of working with the Vista team I would not take my properties to any other agency.- Vin Sam. 6/1/2018
- Taylor was Very Swift with my approval and George was super knowledgeable. I’ll be sending my friends and family to them and anyone I hear in the market for a place to live. Taylor Taylor Taylor Taylor!- Matt Heinrich. 6/1/2018
- Good company! George has been extremely helpful to my wife and I. We just recently moved and George has been a pleasure to work with. We look forward to continuing to work with him while we live here.- Matthew Redden. 6/1/2018
- George was very helpful and assuring in this process. He made the process easy and stayed in contact with me about everything. So happy that my kids and I have a awesome new place. Thanks again!- Jonathan Waller. 5/30/2018
- George is a really nice guy, helped me out really well- D Kusiq. 5/30/2018
- QueenZipporah Murray Amazing Service!! Very prompt to answer all of my questions and knowledgeable of properties.- Shakala Tate. 5/28/2018
- The staff at Vista is very caring and professional. George did a wonderful job with taking my application and giving me a quick response on approval. Since my stay here I have witness how fast the Vista maintenance staff responds to work request. They are fast and gets the job done. Thanks Vista!- Kitt Reed. 5/22/2018
- Jenny Ross is the property manager for our HOA and she is amazing! She has transformed our community and continues to work hard to make improvements and keep us all on track. She really goes above and beyond. I have been very pleased with Vista and have felt like our community is the top priority.- RaeLynn Zaharevich. 5/22/2018
- Vista literally saved us from financial ruin. I have enjoyed working with them over the past four years. We are starting to reap the rewards of being a properly managed community. Our first property manager got us out of the red and fully operational. Our current manager (Jenny, along with Josh our APM) are determined to get us to a point where we are flourishing financially. There was a period of time where there was a lot of turn-over, but everything seems to be on stable ground now... Looking forward to another successful year so we can complete some our much needed community projects!- Deborah Fields. 5/22/2018
- Unfortunately as property owners we are working our way through a transition from our prior management company which after several years of working with them, we had to make a change due to poor rental collections; poor utility collections; not evicting bad renters in a timely manner; poor attention to the landscaping and maintenance of properties to terrible reports being so difficult understand or navigate; etc. After many hours of searching for a new company; many calls, emails, interviews, etc, we have confidently chose Vista Property Management Company and specifically found that Shannon Tingle has been great. My greatest regret was not doing this sooner! Shannon and the office have been great to answer all my questions, provide any information when needed, assisting in whatever is needed to ensure the transition from the old to the new company is professional and smooth. I love the on line reports - easy access and so much easier to follow / understand. When it comes to your money this is an absolute necessity.- Jonna Moss. 5/20/2018
- I have some good experiences with Vistas maintenance staff and property management team. They are responsive to feedback and worked with me to get my needs met.- Rob Purcell. 5/19/2018
- Great people to work with!- Chuck Cater. 5/19/2018
- Shannon Tingle helped me out of a bind in a hurry, found me a place and moved me in two days later! awesome service and very friendly, She is a great person to work with.- Gilbo Baggins. 6/30/2017
- I live out of state and recently had to find and switch to a new property manager for my home in Puyallup, Wa. I submitted an online inquiry through Vista Property Management's website and was contacted promptly by one of their property managers, Ashley Johnson. From the very beginning, Ashley has been amazing to work with. She is very thorough, follows up with her inquiries for needed information, and follows through with what she says she is going to do. She turned a very stressful situation into a walk in the park. If you are a homeowner reading this, I highly recommend Vista and Ashley for your property management needs. Thank you Ashely for all the you have done, you are a blessing!- Isaac Shuck. 5/9/2017
- I was very impressed with Vista and their representative, Catherine. The company's image through Catherine was and is very professional and well-managed while also being very helpful, kind, and personable. Any issues were taken care of very promptly with a great attitude. I highly recommend Vista Prop. Management.- Robert Bily. 3/29/2017
- Catherine Barnes is the most professional property manager that I know. Her expertise and experience is extensive. She started managing my apartment building and three of my houses in February 2017. She immediately took on the project of getting one of the houses move in ready. It had been neglected by the previous tenant. She and her team did an amazing job. I now have a wonderful tenant who is happy and I now have a house that is being rented at market value. Yeppie!!! I have been a real estate investor for over 30 years and she is by far the best property manager that I have ever had. I highly recommend her and her team!- Robin Spencer. 3/3/2017
- Shannon Tingle is the best! My wife and I signed on with Shannon at Vista last year to manage our rental property. Shannon was highly recommenced to me by a friend and our experience so far does not disappoint! Shannon has excellent communication skills. She always gets back to us right away and always maintains a positive and professional attitude! She actually follows up on our applicants references to make sure that we have quality tenants. She seems to want to do a good job for us which is something that is very rare these days. Thanks to Shannon and Vista Property Management for all that you have done!- Matt Olson. 3/3/2017
- Ashley Larez was awesome. Christina My wife contacted her and the rental was leased Ashley made some phone calls found one for us too see my wife saw it with her on Friday and loved it, She arranged for me to see it Saturday (her day off) it was great we signed the lease 3 days later and are in the process of moving in .A+++++++ I had the pleasure of working with both Ashley's they were awesome loved the rental turned in keys yesterday our new home is ready for us Vista is awesome Ty again Scott Hoskin- Craig Scott Hoskin. 2/1/2017
- My wife and I have been working with Catherine Barnes at Vista Properties since December when we leased a home. Every transaction has been timely and professional, the home was as promised and we are very satisfied. We highly recommend Vista Properties for your next home.- Audie Wallace. 1/21/2017
- Oh the joys of Vista Property Management...how can I count all the ways? (lol) My home-renting experience with Shannon Tingle, who is my property manager, was glorious. She is a dedicated professional with MOUNDS of personality, attention to detail and personal passion about helping both tenant and home-owner. I was moving from North Carolina to Washington and had no foggy clue about what I was getting into. Shannon made everything easy for me, fought for the home I love and kept me in the loop on all movement surrounding the property. She worked with my moving timetable, calmed my 'moving' nerves and was so easy to work with. She's a gem and I couldn't have asked for a better property manager.... GO VISTA!!- Ivey Tanner. 9/25/2016
- Been a vista tenant over 5 years. Shannon in the office is great to work with. She shows dedication and friendliness that you normally don't see these days. Laurie keeps the development looking good and is always smiling and waiving when she's arounds. I also LOVE the new way of signing a lease on my own computer. Very easy for even those without computer skills. It really gave me as much time as I needed to fully understand what I was signing while in the comfort of my own home. Maintenance requests are also just as easy to submit online. This is an example of technology working to benefit both sides.- Jeff Blondin. 8/24/2016
- We use Vista Property Management to manage our property in Lakewood. Ashley Larez is our agent and she is great! She helped us get our property on the market and rented quickly. She is really friendly, professional, and knowledgeable. We are really glad we went with Vista Property Management!- Laurie Hall. 7/26/2016
- Outstanding...Catherine Barnes is truly an amazing professional. Our experience with Vista Property Management has been a pure joy.- Ulu Porter. 7/24/2016
- Catherine Barnes has been helpful, prompt and sincere with helping us and our tenants have a good Landlord/tenant experience. She is quick to address any of the tenants need or concerns. She has been very helpful when we needed to get any quotes for repairs or upgrades to our rental with no lapse in communication and found us fair, competitive bids. I would highly reccomend her if you are looking for a good property manager.- tommyhill333 . 7/23/2016
- Great changes in the accounting department - I can finally speak with someone and have my calls returned, as an owner, a huge plus. Lori is friendly, knowledgeable and very customer service oriented.- Skate Guy. 7/4/2016
- After looking into different property's my husband and I believed that for our situation that Vista Property would the 1 to choose for our new home. Shannon Tingle is 1 of the Best realtor's we've met in a very long time and we are going to have her help us with buying a home in 2 years. But for right now our rental she helped us through the process and even with 1 small hiccup Shannon Tingle was on top of everything.- Faatima Miller. 6/25/2016
- I love Vista! Working with Ashley is always a good experience.- Telia Johnson. 6/18/2016
- Vista Property Management is a great company!! We do a lot of work for them here at Drain Pro Inc. for all there septic & drain cleaning needs. Catherine is a pleasure to work with when placing orders and getting us the information we need for any tenants and locations of work. Robert & Allie at Drain Pro Inc. really enjoy working with them and look forward to working with them a lot more in the future!- Allie Falon. 6/7/2016
- I've rented from Vista for over two years and never had a problem. Staff is friendly and willing to work with me despite my credit. Maintenance techs are friendly too, never had a problem. I think most peoples gripes could be solved if they would actually read their lease.- Merritt Riley. 6/5/2016
- We rented from Vista for just over 2 years and at last we are happy homeowners. The office staff always treated us professionaly and we sure enjoyed Ryan the maintenance guy. He could fix anything! I would refer them to any of my friends looking for a rental, nice places and nice people.- Al Dean. 5/29/2016
- Shannon Tingle is an amazing property manager! We lived in a home managed by her for 2 years, and had a wonderful experience. She's very on the ball, quick responsive and super friendly. We would highly recommend her and the Vista team.- Jayson D. 5/9/2016
- I have a few properties and use Vista Property Mgmt. Co to make my life easier. I have not had any major issues over the last couple of years.- A. Evans. 2/17/2016
- I have been renting with Vista for a few months and they have been great. Danielle did a great job showing the home and setting up our rental agreement. She helped make the whole process run smoothly. After a few months the water heater started leaking so I submitted a maintenance request online. Ryan the maintenance guy came right out and assessed the situatuon. He quickly installed a new unit. I really appreciate the way Ashley and her maintance team resolved the issue, fast and professional. I have rented for a long time and I am impressed with Vista PM. I will gladly recommend then to my friends and family.- Jon Teabo. 10/4/2015
- I called today to get some information on some 3bd duplexes & was very pleased with the conversation I had with Joan. She was very informative and took her time to answer all my questions. She gave me a couple properties to look at on my own and told me to give her a call back if I had any more questions. After looking at the properties she gave me, I was very pleased & so I wanted to call back and get a little more information before deciding to put in an application. Unfortunately when I called back, Joan didn't answer. Instead it was a lady named Shannon, who was a little rude & didn't answer my questions or even show any interest in answering my questions. At the end of the call she said "Sorry I couldn't be of more help in answering your questions..." SERIOUSLY?! Horrible! I ended up calling back later & got Joan again and we had another pleasant conversation. She was so helpful in answering all my questions because I had so many, but she was patient and was able to give me all the information I needed to get started on the application process. Thank you Joan!! As for Shannon, I would avoid any conversation with her.- ASH Fan. 9/6/2015
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